I waited in the lobby directly across from the desk. They knew I was waiting. I later discovered the car finished and parked i nthe lot. They never called my name. They called my wife's last name and did it so poorly I did not even recognize it. But there were only 4-5 customers in the whole place and I was in line of sight and they could not manage to find me. Poor. Also, I had to ask three times for a part back which they said they would return. Poor.
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