We are glad to have experts inspect our home annually. Setting up the appointment was easy. I sent a list of convenient dates and times to Mary Ellen and it was set. There was a confirmation phone call a few days before the visit. Then, the day of the visit, they called about 15 minutes before the service man arrived, telling me who was coming and when he would arrive - nice touch.
Scott was extremely nice and professional. He's actually provided service before and we were glad to have him back. He explained his findings well and was very pleasant.
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