After due diligence research on electric bikes, I recently purchased the IZIP Zuma step-through Cruiser, built by Currie Tech. I expected a quality ebike and I GOT it! I didn't expect such great customer service but omg- I GOT it! Smart folks in Customer service actually answer the phone and help!
I live in San Francisco and my IZIP gets me around Town so perfectly. I just enjoy it all - pedal, pedal assist and Zoom! . So Fun!
This spring I'm in Tucson really enjoying my IZIP on bike trails along the desert washes. I had, what turns out to be, a minor problem with the brakes. I called Currie Tech. customer service, since my bike is registered on their website. I had the good fortune to speak to Christina who immediately understood I wasn't near my dealer and called the local Tucson IZIP dealer on my behalf. Christina got me an appointment that same day and the name of the contact person at the very competent Ajo Bikes Store! Now this is fabulous customer service!! My bike was serviced in one day `- no charge.
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