I dropped my car off at 9:30 in the morning, with a 10am appointment. I was told the service of a recall would take 3 hours. I also had an oil change done, so I figured it may take a little while longer. After trying to call them and check on the status of my car, 2 hours later someone called me and informed me they were almost done. I got my keys back at 6:30pm, after they had closed. The mechanics did not complete what they were supposed to on my car, but still charged me.
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