My 2 dogs got out of our fence and were found by a Good Samaritan. He took the dogs to Applebrook to see if they were microchiped (which both were) and he was told they ""don't scan strays"". It took him an additional 2 hours to finally find my wife and for us to get our dogs back. When we called them to ask about it, they flat out denied it ever happening. So we left a negative review on their facebook page which they then deleted. Then posted a message saying that the fellow brought the dogs in but said he wanted to leave them there. Then they changed it again and said it never happened. They are flat out liars and if they had any compassion for the animals or owners, they would never have turned him away without scanning. They get paid to insert the chips but then don't want to help you out and scan them when needed. I was even a customer of theirs, so if they had even bothered to scan them, they would have seen that.\r
I will NEVER go back there again and I highly suggest you don't either. Oh and just so you know, my dogs are German Shepherds and the one time I did take them there for an eye injury, they wanted to muzzle my dog. I wouldn't have gone back anyway, but this just put it over the top!\r
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