Wow! This place should be ashamed and utterly embarrassed. I took my family out to dinner to celebrate my daughters birthday. We all ordered the Prime Rib special, mashed potato's, salad, 2 appetizer's. Both appetizer's had potato wedges with cheese, bacon, ect. One was burnt the other was fine. 5 minutes into our appetizer's all of our meals came rolling out of the kitchen. Talk about fast food. I took a bit out of the mashed potato's and realized 1) they had no salt and was very bland 2) these weren't fresh or even boxed potato's, but rather canned potato's. My dizzy blonde waitress came to the table to see if everything was fine. When I asked if these were canned potato's she laughed and said oh no those aren't canned potato's. I asked her to bring the chef out. Yeah well the chef didn't have the guts to come out of the kitchen to discuss with me about them canned potato's. Maybe he was embarrassed. Instead another server came out to discuss with me about these potato's. What bother's me is both these servers acted as if this was no big deal and stated that nobody else complained about the potato's. The manager didn't even bother to approach my table. When I lay out $200 for a family meal I expect at least boxed potato's or real mashed potato's. Canned potato's belong in stews not on my plate whipped up into mashed potato's. I called Dean the owner and let him know about himself. This owner knows exactly how he's running his establishment and I really didn't need to go there with him. Dean offered me a gift card. Really! I told Dean he's lost his mind if he thinks I'm taking my family back up into his establishment. When an establishment continually lies about what they served I'm not interested in any more food because now I have trust issues. I asked Dean if he was willing to kick back at least half of the money I paid. Of course he said no. I wasn't surprised cause I expected no. Next time I will go to GFS and purchase prime rib for $60 and a bag of potato's, salad mix, and drinks and cook it myself. It'll be a long time before I take my family out to dine again.
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