I am not one to take the time to write a review anywhere but I feel compelled to do so here because I take great offense to a previous review by KRubin about Central Autobody.\r
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I have been a customer at Central Autobody and know the owner Al for more than thirteen years. With four cars, a wife with a lead foot, and two kids with driver's licenses, I've had my share of accidents and repairs over those years. So, I speak from significant experience and without hesitation when I state that Al and his team are professionals who respect their customers. I recently had major issues with three of my vehicles ( ranging from a Mercedes to a 22-year old Corolla) and, corny as this may sound, I realize that the service and value I received could not have been better even if my own brother was running the place. They patiently address any concerns and provide VALUE, which is the key to customer service. I should know because I own my own business and happen to also work for one of the Big Three automakers. There have been instances where I have found myself being abused by my own dealership and gone to Al who somehow always managed to find a reasonable solution, leaving me to wonder ""Now, why couldn't my dealership do that for me?""\r
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Folks, I know it's not easy to find an auto repair shop that's trustworthy and competent. But if you are seeking an honest and clean repair shop, you found it. Do not hesitate to call Al, Steve, Matthew or anyone else at. Central Autobody.\r
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As for KRubin's case, I suspect he/she must have acted in a manner which crossed the line of civility, allowing his unfortunate situation to get the best of him. Guaranteed.\r
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-Anthony T
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