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Editorial review from Citysearch - Review by citysearch c | Welcome, Anna Maria, Md - Mill Creek Ob/Gyn

Welcome, Anna Maria, Md - Mill Creek Ob/Gyn

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Editorial review from Citysearch 2/22/2014

Do not go here. The staff is rude, they don't answer their phones and they will never get back to you. I needed a simple receipt to get reimbursed by my insurance company. I called three times during business hours and left a message on the machine that states they will call back within one hour. Never heard back. I even called back and pushed the selection to speak to the nurse just so I could speak to a live person, she asked the receptionist and said they would call me back. Never heard anything. Also, I showed up for an appointment to pick up something and get instructions, they hadn't received the equipment and never called me. I wasted three hours of my day driving there, waiting in the office for them to figure out what was going on and driving home. They couldn't seem to understand why I was upset. I let it go because I understand that mistakes happen but I cannot possibly go to a doctor's office if I can't get a hold of them. Health is a sensitive subject and when you are treated like you don't matter by the people who you are expecting to be caring for you, it isn't going to work out. I wish I had gone with my gut after my first interaction with the staff in this office and kept looking. more
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