We live on the south hill area in Spokane and have used Roto- Rooter annually for ""snake"" service. This year Tyler, our technician, attempted 3x with different sizes to snake our main line. It was discovered our pipes had collapsed on the way to the city hook up. We were in dire straights as we could not even flush our toilets due to the extreme blockage. \r
Tyler arranged immediately to have our problem addressed. Within 2 hours Greg had arrived with the equipment to dig up our yard, while Tyler applied for the proper permits. I am convinced the job would have been completed the same day if all the inspectors had arrived in a more timely fashion. Our job was completed the next day and we were up and running. \r
I appreciated the quick response and great service. I would recommend them to anyone.\r
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