Strongly recomended avoid business with the store. I took my Umbrella Cockatoo to have his nails clipped. According to an agreement with the store; if you buy birds the nails, wings and beak will be treated for free as long as needed. I always was skeptical about how the store owner cuts the birds nails, it was always too much blood and painful for the bird and takes 2-3 days for the bird to recover, so before he started I ask him very politely not to cut my bird nails so deep. The owner of the store got very upset by my request and cut my bird nail so deep that the blood start dripping from the birds nail and it hurts the bird so bad that he starts shaking and screaming. Then I asked him: “Please do not hurt the bird.” He became angrier and refused to do the work and in a very bad manner abruptly put the bird back into the cage with the blood still dripping from his nail and asked me to leave. I begged the owner to help my bird with the bleeding, but he kept yelling at me and repeatedly insisted to take the bird and leave the store immediately or he will call the police. I was confused and shocked. I saw a lot of blood on the bottom of the cage and became very concern about safety of my bird, because blood loss is extremely dangerous to birds, as they have very little blood volume in their body and plus they can easy catch an infection. I didn’t have any hope with a help from the store and left with the bleeding bird and called the police for help.
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