When I think of professional service, a few companies come to mind. My water heater needed to be replaced, (a long time ago) and I found the paper advertisement that was folded in my work bag for some time. I called A-1 American, and was greeted with a kind and helpful person, who scheduled me for an immediate fix. The same day, I had the chance to talk with Tim, who came out, checked out my problem,explained exactly what needed to be done, secured the correct equipment, and went above and beyond normal courteous, knowledgeable and kind service. He checked to make sure everything was in place, built up the foundation, and checked a leaking washing machine hose; which needed to be clamped (so this would aid in keeping the floor dry,and to enhance my water heater enjoyment) installed a beautiful new water heater and instructed me on the maintenance, and to top it all off, cleaned up, and asked if I ever needed anything concerning the hook-up or other plumbing, heating or air concerns, he would be more than happy to assist. They come highly recommended. Sincerely, D. Robinson
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