I have never been so appalled and disgusted with someone until I dealt with "Dr. O'Brien". She has no compassion for the health & well being of animals---she only cares about the amount of money she can convince you to spend. After my encounter with her I was physically sick. I have been using this clinic for over a year & have seen Dr. Kara Erickson and Dr.Emily many times.They are both kind & their love for pets is evident by their manner and honesty--this is also true of employees Carrie, Heather,Tyler & Michelle. I'm shocked this great clinic employs Ms. Obrien who obviously knows nothing of kindness or basic manners. My appt. was for my cat who has cancer. Dr. Kara & I decided on steroid shots-to keep him pain free-& I do not get charged an exam fee for this. But Ms Obrien did charge me-I told her the arrangement & she argued & said I was a liar. My 2nd cat needed blood work-which proved his liver was failing & all she said was "it sucks". She told me she thought I would only let
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