I'm sure I speak for all of your customers when I state that your guys are the best. From the initial contact with your telephone personnel to the very last handshake as your technician leaves my home, I am always pleased. I have used Gorjanc for over a decade and have always been beyond satisfied. Thank you for sending informative, patient and thorough technicians each visit. Your prepaid maintenance program is an awesome program. My visit was with Mark today. Again, nothing below superior service. Your small family business should create a manual for the larger companies to follow ie. Sears, regarding customer service. Atta boy!!! Atta girl!!! Atta family!!! Excellence is the key and will always keep my repeat business as well as my referrals. I work in the public and share my Gorjanc experience with anyone needing HVAC services. Thank you for your commitment! Catherine E, Shaker Hts.
more