I wished I had read the reviews that people wrote:(\r
before I took my clock to these people\r
my only problem with the clock..... not keeping time (to slow)\r
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First of all, the owner is extremely unprofessional and arrogant. He actually told me on the phone that ""I was not his only customer"" very condescending. \r
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took them a month and three weeks to even make a decision on whether or not the it was repairable? (the balance had to be 100% in order for it to be accurate, they tell me) the balance is the tic-er an inch size gear swinging back and forth it is in plain sight once you open the back.\r
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To make matters worse once they assured me that the balance was 100% and the clock could be repaired and function-able and accurate I was ok..... or so I thought.\r
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No communication from them I called them back two weeks later.. The owners says it was not ok... may or may not be able to fix it...? and they made the decision for me after I explicitly said DO NOT DO ANYTHING to the clock if there is a un repairable problem with it aka BAD BALANCE (the clock would not keep correct time with a bad balance)...what did they do...?\r
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First and foremost I just wanted the clock to be accurate and ON TIME. The owner told me they would not do any repair if they were unsure of any balance issues.....The owner tells me.. he may not be able to fix the clock (the balance) to make it keep time but he still planed to charge me full price for the work done...?\r
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Even if it did not keep time...? In my opinion that's not right . This is a clock shop? clocks are to be accurate?. not to mention they wanted $275 to do this so called fix.
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