We have boarded our pets at Zoot for over 2 years. This holiday season, after specific instructions to not allow two of our four dogs to be together because of a previous fight causing substantial injury to both of them (at Zoot), they were put together in a play yard. They got in a fight again causing injury, these dogs are significantly different in size and the result could have been deadly. \r
Management has not informed me they have looked into who was person responsible or made changes to keep this from happening in the future.\r
more