I really like Maxwell. Are they gruff? Yes! What do you expect? They have one guy working phones coordinating all kinds of cabs -- its Philly gruff and its okay. Are they reliable? YES. They are almost always early. Do I trust their cab drivers? YES YES YES. I have set up an account with Maxwell so that middle-school and high school aged kids can use Maxwell to get around the Main Line PA and Philadelphia. The drivers have gotten to know my kids and are so kind to them. We have never had any issues and the kids don't need to carry any money -- Maxwell bills our account and adds per my direction, a 20% tip.
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