My experience with foodtec has been positive. Not without frustrations or typical issues you would experience with any new computer hardware or software. As far as their support I have been very satisfied with their response times and their ability to solve any issues that came up. We have 7 locations and have utilized all of their modules and tools to help us run the business. \r
It has taken months to learn and utilize the system to our needs but I must say it has helped improve our business in many areas. I spent months researching new restaurant pos systems and this is not my first. My expectations were not real high going into this purchase but I have had bad experiences with other pos companies in the past. I must say my experience with foodtec has been better than expected. They are not flashy and over promise like many of their direct competitors and that helped make the decision for me. You can't go wrong with these guys but I must warn anyone considering any new pos system: you must realize you are entering a partnership with this purchase. The system needs time and input from the company that buys it. It is not ""plug and play"". It needs configured to your needs. Once you have it setup then it will help you run your business better. As far the other negative comments here I can only comment on my experience which can be relative to the buyers' expectations. \r
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Thank you foodtec team! \r
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Chris Hammack.
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