I went to the Glendale store and dealt with Michele. I had some jewelry that I shopped around, and I sold most of my jewelry. Michele asked me if I was sentimental about any of my jewelry, and I was on one. She recommended to keep my center diamond, and I set it into something I would enjoy. \r
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The next time I went in, I learned that they have 2 gemologists, Shawna and Gary. Shawna taught me about diamonds, and there are microscopes for customers like me to use. Can't hide what you can see. Love the scopes!\r
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My friend had gold, told him to shop around and we went together to the south location. We dealt with Leslie. She went through the pieces and offered my friend about 20% more than any other store. Leslie suggested to shop around. All was good, and my friend sold. Yes, this store was much busier than the Glendale store, but a busy store to me, is a good sign. The guard said hi to me when we came in. Can't speak for the other employees, but Leslie was awesome.
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