This year my experience with CES has been less than satisfactory.\r
I came back from vacation to discover the gas tank empty. I called CES and requested delivery. I was told that it'd be done end of week, Thu at earliest. A friend brought me his BBQ tank. \r
No one told me I had to be present at delivery, but I suspected a leak, and was anxious to have a pressure test. So on Wed PM I drove from the city especially to be there when the truck arrives. \r
Turned out the delivery had already been made, the tank was not connected and the pressure test had not been done.\r
I called CES again and was told that the technician would come Thu (or Fri, I am not sure) PM. No one said anything about extra charges. \r
Thu or Fri AM I was about to go out shopping when the guy arrived – I almost missed him. He was very polite and helpful and did his job excellently. When I asked him how come he arrived at 9am, instead of PM, he could only shrug – how would he know?\r
A few days ago I received a bill for
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