iStorage showed me the unit and set it up for me. Access to the unit is easy. The security is very good. The personnel there are people people. They take their time with you and are patient. They aren't pushy or try to get rid of you to get to the next customer. I called them the other day to get another month on the unit, but they weren't there. Later on that same day, I received a call back from them, so they're responsive.
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