I had previously phoned the dealership thrice regarding the problem (inoperative right front window); the Service Manger said the Parts Department was trying to obtain the necessary parts, but never returned any of my 3 calls. Finally, I decided to just drive-in to the dealership on 9/20/13 to fix the problem, which they did during my visit.\r
My 9/20/13 service gentleman's name, I think, is Randy, and he is very courteous and was able to fix my problem during the drive-in visit. The Repair Order # is 7786.\r
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