The same thing happened to me!! I had two sofas cleaned in May for $100. On August 14th they took another $100 out of my account. Called Rich 4 times and he said he had a new system that caused this error and my money would be returned in 48 hours. Now he is not taking my calls and not returning them. I have a call in to our local police dept and am waiting for them to call me back!
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