Criminals! My wife took her car in for an oil change. They tell her she needs new rotors and it's going to cost $800. The brakes don't make any noise, we've always replaced the pads before they wear out and the rotors still feel fairly smooth. She decides to get a second opinion at a local auto repair shop and they say the rotors are fine! They say the brake pads still have several months of life left! Cost: 0 dollars. Avoid Firestone at all costs. In fact, boycott Seattle Westlake Firestone. They will try to rip you off.\r
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