I had to leave to pick up my child 1 hour and 15 minutes after scheduled appointment. I left a note saying that I would have to reschedule and I received a note back advising me that it is a 2 hour window for appointments with an exclamation point after it. You do not see that you request a 2 hour window unless you scroll down after your appointment confirmation page. Didnt think I deserved an exclamation point. See you Monday between 4 and 6
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