I can not believe this company is getting any business, The customer service is atrocious!! I set up an appt on 8/3 around 11am to have someone come out to unclog my kitchen sink. It was a saturday, so i know that the plumbers would be busy, The Guy i booked the app for 2-4 and assured me that the dispatch person would call 30 minutes before a tech arrived. around 3:50 i get a call saying the plumber will be late, and he would be there before 6 pm., I understood and was assured I would get a 30 minute call before the tech would arrive. at 5:30 the dispatcher Kayla called and said that a tech was not going to come out and was rescheduling me for sunday morning... She didn't even ask, she just did it. When i explained to her that I had been waiting all day for the tech she said ""WELL THATS NOT MY PROBLEM SIR!"" I then asked to speak to her supervisor, she laughed and said ""I AM THE SUPERVISOR SIR"" This woman was so incredibly rude to me that I decided then and there to never have anything to do with this company again. Any company that has the ""Not my problem "" attitude deserves every single bad review.
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