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Editorial review from Citysearch - Review by citysearch c | Trichology Salon

Trichology Salon

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Editorial review from Citysearch 9/6/2013

I went to this salon and was horribly disappointed. The staff, including the owner, were wearing short shorts and flip flops, and the owner was on the phone discussing her cysts and health problems with her doctor while cutting a client's hair. My own stylist botched my color and style, then was rude about it - I asked for light caramel highlights in my blonde hair. She put in a base color of a strange dark coppery red and then some foils. It looks terrible and fake! When I complained, the owner said that since I had used a Groupon, I couldn't have it fixed. And here is the last line of her reply to me: ""We strive to make everyone happy..but historically Groupon clients hop around from salon to salon for the best deal. I wish you luck in the future that you find a salon that fits within your budget and a stylist that will make you happy. "" So, bad service, the owner calling me cheap, and a trashy atmosphere means I will not go back or recommend this salon. Beware, especially if you have a Groupon. more
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