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Outrageous Charges - Review by citysearch c | KB Complete, Inc.

KB Complete, Inc.

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Outrageous Charges 9/3/2013

My wife contacted this company to fix our A/C.... My wife was charged $324 to fix a capacitor - Something we had done by a different company a several years ago for around $150. A Capacitor costs less than $50. So we were charged: $70 for a trip fee (Seriously? You're charging me just to come to my house?), and assuming a $50 capacitor, that's $120 so far... Which leaves over $200 for 15 minutes - 30 minutes MAX worth of work. So... $400 per hour for labor? Really? A trip fee? Really? I'd like to know how this company justifies this kind of pricing. Not only will I never call this company again, I'll make sure everyone I know doesn't. more
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