This place is a nightmare to cancel with. They hire out a billing company with which they seem to have no communication, right hand doesn't talk to the left hand. I opted to pay my fees in cash which I was told I could do until I started getting invoices from a billing company that were overcharging me, however, this can't be worked out with Body Boutique because they ""don't have anything to do with the billing company."" Tried to call and cancel my account 45 days in advance, called 4 times to ask if I could come in and pay my due balance in cash or give a credit card and was told no, it had to be paid online. But online automated email said ""do not reply to this email""....left not knowing how to solve the problem I called on the 31st of August wanting the end of September to be my last billing (contract says give 30 days notice) and was told that I needed to do that at the end of July... so contract should say ""60 day notice."" Regardless, on August 31st the girl on the phone said that I could not come in and pay to close my account that I would have to make an appointment with someone on the 2nd! Of course, this meant that I got charged for another month and she took my money. So why did they tell me that they couldn't do that when I called in all of the previous times that would have saved me from another fee? Thievery. Never get yourself involved in this mess. If you work out to reduce stress they'll make sure you leave frazzled. Save yourself the headache and go somewhere with accountable accounting.
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