We bought our Mercedes GLK on new year's eve after dealing with Ryan Sanders. He's a typical sales man!!!! Tells you all what you want to hear, but delivers very minimum. He was not knowledgeable about the car he is selling us. He was just so lucky because I already decided to buy it whether with him or some one else. There was not enough support from Crown Eurcars afterward. In fact they completely forgot to process our plate & they didn't do so until we started to bug them. That's of course after Ryan Sanders said we'll get it by the end of the month! Due to this poor customer service they offered us to fill our gas tank next time we're near by.\r
When I tried to call him, he was already moved to Jaguar Crown Eurocars. Of course he tried to get out of this offer! Luckily the sales manager Mr. Rene was more helpful & he passed us to Ben Cranston, who was super great and went above & beyond. Thanks Ben for all your help & outstanding assistance. He was so knowledgeable about our Mercedes GLK & went through all details thoroughly. We are considering buying a Jaguar, but we'll not go to Ryan Sanders even if he is there. We'll certainly ask for Ben Cranston even if he is in Mercedes we trust him to tell us all about our new Jaguar.
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