I am not sure about the service dept, but their customer service, accessories, and prices are the best. I drove all the way from the Boston area to buy a pair of high quality riding boots that no one else carry in the whole Boston area. A lady named Laurie ,and Zack from the parts dept did above and beyond to help me buy the boots that I needed, and even adjust my shifter on my quad so they will fit. They are 5 star plus in my book, and I will use and recommend them anytime.
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