Poor customer service. Went by on Wednesday to check on Friday pick up. Drove to Atoka Tn. to borrow a truck... Came by on Friday at 1:50. CLOSED. (Thought it might be a family emergency - left a nice note asking them to call) I'd been planning this project for weeks! \r
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When we spoke on Monday - I was very polite and explained I had to go to Arlington - to get RR Ties. And it put me behind 3 hours. So I suggested on my ""next purchase"" of Field Stone - he work with me on the delivery fee. (I'm less that 2 miles away) He just chuckled and laughed and said ""No!"" \r
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Mr Bob then went on to explain how he had bad customer service with his truck -and that just how things work. \r
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Really Mr Bob? \r
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Germantown Lumber has great RR ties at the SAME price. $10.95 - And they are more pleasant and friendly. Bardon Stone (on Cherry Road) has more selection and are pleasant too - SAME PRICE and easier to get to. \r
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Shame on you Mr Bob. \r
:( \r
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Poor Customer service.
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