About two years ago I decided to ask my then girlfriend to be my wife, I knew the basic ring she wanted but I also wanted her to be part of the experience so that I could make sure she would love the ring that is the symbol of our love. I had gone to one other place before going to Cornell's and the difference in the experience was night and day. From the moment we walked in we were welcomed and treated like valued customers. We were taken upstairs to the wedding ring showroom and treated like long lost family by the owners son. He was beyond patient with us spending an hour or more answering our questions. We looked at a few rings and eventually decided to look at some loose stones....I think we had two more appointments JUST looking at stones! We were never pressured or made to feel like we were being an nuisance. In fact Michael was fully supportive of us taking our time, saying again and again that Diamonds are like people and no two ones are alike and that we should take our time with the decision, even if that meant we went somewhere else.\r
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We ended up going with a BEAUTIFUL diamond for a very reasonable price and they worked with me on the timing of payments to make it as easy on me as possible. Obviously the major reason we went with the Cornell's ring was the quality of the ring but I would be lying if I said part of the reason was not because of how well we were treated!\r
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When it came time to look at wedding bands there was no question where we were going to look, we found the ring we wanted and they were able to get us a very good deal on it, even honoring a pricing mistake that was in our favor!\r
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I decided to get my lovely wife a second identical band for our first anniversary and I knew exactly where I was getting it. I just picked it up and I love it, more importantly she LOVES it. Once again I was met by the owners son who did everything you could possibly think of to make me feel at home and making sure I was happy with the ring and the experience.\r
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I will never make a major purchase of Jewelry for my wife at any other jeweler, their customer service has gotten them a customer for life!
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