Tony l. - Response to his experience. Please try to remember there is always two sides to a experience. Tony misleads you in his experience below because he does not have the facts. The facts he leaves out is that our Tow Truck was delivered to the body shop the very next day, it then took 15 days for his insurance company to look at it. It then took another 5 days to fix. This was a very specialized computer dispatched tow truck with modems and computer systems installed into the cab. We have five of these trucks and they run emergency break down calls 24 hours a day. We do not keep a spare truck around in case one breaks down, this would be expensive. We did go to court on this, the judge was very thorough in his examination of the insurance company and of our company. The Judge found in our favor, and the insurance company (not Tony) did end up paying for our loss. This is is exactly what should have happened quickly and I should not have had to spend six months dealing with this. Tony and his wife had no economic stake in this, it was purely their insurance company causing this delay and problem. Be careful you choose a quality insurance company.\r
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