I had some great furniture to donate. I called and explained in detail the number and size of the items to be picked up. I told the person on the telephone that the furniture was oversized, leather, and in excellent condition. I explained that it was in the house. They would have to carry the furniture out a side door and around to the front of the house. I called back to confirm after the person answering the phone spoke with her supervisor. She confirmed that they could pick up the furniture. They called back to reconfirm the day before pick-up. I explained in detail again that I was not physically able to carry the furniture outside and have it waiting for them. THEY REASSURED ME THAT THEY COULD COME IN THE HOUSE AND CARRY THE FURNITURE OUT. They were supposed to arrive in the morning. One guy in a truck showed up at 2:30 P.M. took 1 look at my chair and said "" OH WOW!"" I sat home all day for nothing!!!!!! I called their office and the woman answering the phone had the nerve to tell me that I didn't explain the situation to them! I couldn't believe it! If you want to donate to charity all you have to do is PAY someone to carry all of the furniture out of your house for them. I've done that before and they don't show up. Don't work with Habitat - call someone else!
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