If you're looking to do business with Coastal Credit, LLC...DON'T! Run, run very fast, and very far from this company. This company is NOT BBB accredited, and for good reason.\r
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If you have done business with Coastal Credit, LLC and have had a negative experience, I highly suggest filing complaints with the FTC and the Virginia Attorney General. If enough complaints are filed, the FTC will investigate and take appropriate actions.\r
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My husband went through this company for a car loan back in October 2010. At that time, he was Active Duty in the military. When he got out, he informed Coastal Credit LLC that he was out and had a civilian job. The company's response...they wanted to make arrangements for pick up. \r
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October 31, 2012, we brought our child home to die after a 5 year battle with cancer. Things got busy and money got tight. Our child passed away that November. Our payments were a couple days late, but they got their money. \r
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During our time as civilians, we paid with our bank/debit card. That is the only proof of payments that we have, as this company does not give you proof of payment or balance statements. They were asked to provide proof of payment, and payment history, and they told me that they do not do that. \r
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As military, we paid with an allotment, and still did not receive proof of payment or balance information. This company does not give you any way to keep track of your payments that you make. \r
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This past week, I got 2 calls, within hours of each other, from different offices of Coastal Credit. We were 16 days late. I made payment arrangements. No oral or written notice was given. They sent a repo guy out to get our vehicle.\r
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The repo guy told me that Coastal Credit had instructed him to do a snatch and grab in the middle of the night so that we wouldn't know. The repo man told me that Coastal Credit told them not to worry about getting the key, they would not work with us because they knew that this was our only vehicle and without it, we wouldn't be bringing in any money to pay the loan. I'm thankful that the repo guy at least came in the day, and spoke with us. \r
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