Somebody took off our drivers mirror on a one-way street. I took the car into the dealership to see what needed to be replaced and Tyrell came out to our vehicle and confirmed that we needed the whole mirror assembly and assured me that it would come with everything we would need have it fixed. My wife was leaving on a trip the coming Saturday and we needed it fixed by then if possible. He checked the where the part was at and made sure it would be here in a reasonable time and then walked me back to the service department to set up an appointment with the gentleman there, who was also very professional. The parts were expected Thursday and the service appointment was set for Friday. We got a call from Tyrell on Thursday and the appointment went smoothly Friday. I appreciate everything the wonderful people at Broadway Ford did to make sure my wife had a safe trip that weekend!
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