I don't know what universe this place is operating under, but they are NOT cat/kitty compassionate AT ALL!!! I just hung up the phone with the receptionist, deciding to make an appointment some place else. Reason being- they accept a free examination voucher from the shelter I adopted my cat LOKI from- BUT- I will be charged for the visit if my animal is sick! And I believe my pet has an upper resp. infection. So, even if (as this sweet woman explained- as sweet as an abscessed tooth) I had just made the appointment without expressing my concerns, and THEY discovered he was ill...I would be charged! Completely asinine! I even pleaded that I was low on funds at the moment and knew I would have to pay for medications, and that my kitty couldn't wait until Friday (my payday). Didn't matter. SHE DIDN'T CARE! It's all about the money with this place- not the animal.
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