In September 2012, we purchased our first home ever because we had a bun in the oven. We were having trouble with our water heater and water softener, so we looked up local companies and decided to call Austin Plumbing. They were out to our house the next day, offered us their pricing on the equipment and services and compared it to Home Depot, etc... prices. We decided to go through them, and instead of having to make another appointment for installation, they did it right then and there. The customer service we received was FANTASTIC. Both gentlemen were extremely helpful and hard working. So that day we also decided to sign up for the Diamond package they offer. We literally just got done with our first inspection that the package offers, and were so happy with the service and helpful tips that Arnold offered that we had to come write about it right away. When you have plumbing needs, go to the "smell good" plumbers! THEY'RE AWESOME!
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