I've been trying to get a vendor to come out and install a video surveillance system at my new house and gave Hawkeye a call since they are also a Dish Network dealer and cover "Louisville metro and all of Southern Indiana". Well, at least that's what their website says. I wanted to have some kind of real-time video REMOTE monitoring, quality and recording (DVR) wasn't an issue as much as just being able to check on the place
I called the woman at the front desk and she said "sure" to what I was requesting and said she'd have a guy come out on Saturday. I told her to make sure and have the guy call me before he got there to make sure of directions, as it's pretty difficult to figure out for some people.
I made the trip to be there at the house and when the man called, he asked what I was wanting (which should have been on my file already) and asked if I would have a LAN line. I said that no, we were going to go with cell technology and a Dish system. He said that without a LAN line, they would not be able to install a system that would let me monitor remotely.
All of the people that I'm having quote this system are using the Dish to get the signal uploaded to the internet. As well, if the Dish can download full video to your TV, why in the world does it need a LAN line for video surveillance??? Doesn't make sense. It seems that Hawkeye (or at least that guy) simply did not want to drive out to my place and deal with us as a customer. He claimed it was an hour and a half away, but it's really only 40 minutes from Jeffersonville.
BAD BUSINESS, any way you paint it.
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