I went to you Cross County Center Store in Yonkers, NY in order to get repair on my sons Dell Laptop and boy oh boy they are the worst customer service people I have ever met in my life. The woman who runs the service center is extremely unreliable and pretends not to be there while her assistants cover for her. I spent $1,400,00 on a Dell Laptop and I asked them to do a diagnostics on it. When I asked nice they said no it would cost $76.00. It was about two months out of warranty and instead of meeting me half way or even standing up for the product they all I got was a runaround and a series of managers who said their managers were out and would not be back in. I will never buy anything form a Micro Center again. You guys do not stand behind your products and you always have you hand out to gouge more money out of the customer whom you treat like an ignorant cash cow. Enough!\r
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