I have been going to this clinic for just under a year. I also, have never seen a doctor, just a NP. Former poster couldn't have said it better when describing this clinic as a cattle herder. I was basically lied to after my first 2 nerve block procedures. I was very nervous about getting them. I was told that they were done for diagnostic purposes before getting the radio frequency procedure, if the others didn't work. My NP specifically told me that they would do 2 regions in my low back to see if the pain went away & if it didn't last long, they would do the other 2 regions. If either of them worked, they would then know what region needed the RF procedure. \r
I have been going round & round with billing about these procedure bills because they billed for lumbar & cervical injections when I only underwent the lumbar area. They looked t my account & advised me that it printed cervical on my bill as a billing glitch that it should say lumbar. I told her that I only received 2 regions, not 3 or 4 and she said they did all 4 regions both visits. So instead of my co-insurance being for 2 regions on 2 separate occasions, they are billing me for doing 4 regions on 2 occasions and this is NOT what they told me they would be performing in advance. Either they lied and did 4 regions without my knowledge or they are billing me for 2 additional regions that they did not perform injections in. Either way, myself & my insurance company are paying for it. I am requesting a copy of my records for review before I go to any further appointments.\r
I started having neck & upper shoulder pain and noted this on my last visit. They immediately told me that I would need to undergo more nerve blocks, this time in my neck and that of I didn't have the procedure completed, they would not prescribe me any further pain medicine. I am not and I have never abused my medication. This is a black mail tactic they are using to bill the hell out of me & my insurance, and probably for treatment I do not yet need. There wave been no tests nor any xrays done and they did not do any conservative treatment on me first before jumping right into nerve blocks. I started going back to my chiropractor and it has relieved the shoulder pain greatly.\r
Speaking of drug abuse. They do drug testing about every other or every 2 visits. They test me for meds they know I am already taking. All of my other testing comes back negative because I do not take illegal drugs nor do I take any other prescribed medication that I have received in the past while I have been treating with them. The first time they did the test, they double billed my insurance. They did their own testing and then also sent it to another lab as well so I had to pay for co pays on both. They told me if my insurance wouldn't pay it, they wouldn't charge me and that the outside lab wasn't doing any testing for them any more. So how did they get my info & sample to run tests on? They now have a separate lab that they own that does the testing, but I still end up being over charged in co ins payments because they charge over $2k to my insurance (though some of it gets written off) It's about $200 for me after all is said & done.\r
I am not going to succumb to this blackmail any longer and am going to take my business elsewhere. Hopefully I can find a doctor who understands me and will try conservative diagnostics/testing first!
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