I have had an Aspen Spa for 15 years and the employees are great until recently. I ordered a new cover and requested service. I was put off twice and they couldn't commit to a time on the day promised. They seem to be extremely disorganized and very unreliable. I am surprised but hope they reevaluate their serivce system and get back on track. Maybe they need to hire additional people??? I look forward to them making necessary changes to improve the customer care.
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