We urgently need to upgrade the RAID controllers in our older, mission critical production machines (from another vendor) but I had no idea what's available and compatible with our existing hardware and software setup.
I turned to Kevin at iXsystems and after a few brief emails to exchange part numbers, Kevin was not only able to expertly identify exactly what we needed but was also able to have the replacement controllers rush ordered. All shortly before closing on a late Friday afternoon.
We are very grateful for Kevin's help and his sensitivity and responsiveness to our urgency.
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