Ixsystems

Fast and excellent service from Kevin at iXSystems. He requested all the useful information for quoting a product and then sent over several options to choose from. He was able to provide a clear quote with only the options I wanted which I was able to pass on to a client all within a 2 hour time period. Very much looking forward to working with iX again in the future. more

Bought a server to replace an old iXsystems server that finally died (after > 6 years). Thomas is very helpful, knowledgeable and returns my emails very quickly. The server has been great so far - have put 5 VMs on with room for more! more

We were looking at storage systems for a backup project at work, and in the course of our search, we came across iXsystems. We were looking at some of the "big name" storage vendors, but immediately liked working with the iXsystems guys because they weren't the typical computer salesmen that are so typical of most vendors. We were looking at the TrueNAS units, and between the ability to test it out and get familiar with it using the FreeNAS software, as well as the unparalleled pre-sales support we received, we decided to go with the TrueNAS solution. When we received the units, we ran into some of the typical issues that you get with any new system install, but the tech support that we received was flawless, with quick response and easy solutions to the issues we found. Just like FreeNAS, the more I use TrueNAS, the more I like it.. Coming from a background where I was using storage systems from many of the big names, the TrueNAS systems are wonderful to work with, giving you real power and flexibility on top of the fantastic ZFS filesystem. Plus, I think the blue bezels look really cool in the datacenter, although some of my coworkers wish it was basic black. more

iX has been one of our primary vendors for over two years now. We've had a huge range of requirements, including purchasing dozens of systems at a time, creating very complex file servers, and ordering individual components. We've worked with much of the team over the past years and our rep, Kevin, has done a great job connecting us with the right people. RMA, support, and hardware issues have been responded to extremely quickly. I have no hesitations working with them in the future and have every intent to. more

I never bought hardware from iXsystems before, although as a FreeBSD fun I knew FreeNAS system quite well. This time I need some hardware for a image capturing project. Discussing with Kevin, he promptly provided recommendations for what I should get. His communication is prompt, brief and accurate, very much like a scientist. He listens to my special concern and request. I received my two main computer workstations in about 1.5 week. Both hardware and software installation reflects professional level of work. I have my project done, very nicely. I thank iXsystems for their help. And I will certainly recommend you to my colleagues and friends in the future. more

This would be my first purchase with ixsystems and it would not be my last. Kevin Le helped me with I need and gave recommendation with customer's needs in mind. The pricing is very competitive and the responds are prompt. Very glad to do business with them. Will do more in the near future. more

Purchased a 1U server from them a while back to run OpenVPN. Solid hardware. Haven't touched it since it was put in my rack. more

While my requirement was simple (a single workstation for personal use), iXsystems made me feel like a high-volume corporate customer with their responsiveness and attention to detail. My sales rep (Thomas) corresponded with me often with clear dialog that resulted in a very efficient order experience. In a short amount of time we were able to build a system that will best fit the needs of my family and I. I wouldn't hesitate to use or recommend iXsystems for any future workstation/server needs. more

Not many people need a desktop system with 10 hard drives, or with a ridiculously large range of operating system compatibility requirements. But I did. iX worked with me to find a cost-effective solution priced much less than their competitors. They offered hardware solutions I didn't even know existed. They met my goofy requirements with a smile, and saved me a nice chunk of change doing it. I'm so glad I didn't use one of those easy online "system configuration" tools. What I'm getting will meet my needs better than I expected. more

I've bought a bunch of gear from iX. Everything for a little 1U short-depth machine for my home router, to edge servers for our CDN and even 4U 120 TB storage servers for our video libraries. With their configuration worksheet, I can easily specify all of the configuration I need, down to the BIOS settings. This means I can configure the server and have it shipped directly to the data center, instead of having to configure it my self or pay for remote hands. When we bought the server with 30 harddrives, we expected to spend an hour putting in 120 tiny screws to mount the drives into the caddies. When we opened the box and it was already done, we swore to never buy from anyone else ever again. more

I've never been disappointing with the results I get from IX. Their product knowledge is absolutely fantastic, and pricing always blows me away. Keep up the great work guys. more

I recently purchased an individual Workstation, the Apollo II, from IX Systems for Personal use. My Sales Account Manager, Thomas P., was very helpful in tailoring a solution for my needs. While definitely not just a 'click and buy' process, I was pleasantly surprised to understand all the testing and verification done by IX's Engineering Team prior to shipping out a product. This alone would give me confidence in recommending any of their solutions to my Enterprise Work Environment, but it doesn't just stop there: The Hardware, Components, and Build-Quality are well-sourced, and the PC-BSD Desktop Operating System is simply "Miles Beyond" anything else out there, period. The system is remarkably well-engineered, quiet, and runs surprisingly cool. Having seen many similar Workstations with comparable System Specifications run much hotter and noisier under much lower load, it is evident that a lot of testing goes into the pure Physics and overall makeup of an IX Systems Product. I simply cannot recommend anyone purchase from anyone other than IX Systems, even if it means saving a few extra dollars. The Mileage, Quality, and Enterprise-Level Support truly make for a complete package. more

I purchased my first FreeNAS/BSD-based system from iXsystems in October of 2013 and received great support from Kevin. He was knowledgeable, prompt and helpful. He provided timely quotes and system configurations, and answered all of my questions. They shipped the server promptly and kept us updated on shipping status. Good prices and service - highly recommended! more

Kevin and iXsystems has patiently worked with me to ensure that the systems I am ordering meet all of my requirements. I know the systems will meet all of my needs because of the, time and attention to detail, that has gone into this order. Thanks Kevin and iXsystems!!!! I cannot wait until my new systems arrive. more

We purchased a TrueNAS Pro-HA from iXSystems. The sales experience beforehand was great: Kevin possessed a deep knowledge of their products, and was able to configure a complete system that both met our requirements and fit our budget. We couldn't find a ZFS HA cluster elsewhere that was anywhere near our price point; a system with this level of hardware/software integration and support from Oracle or a Nexenta partner would have greatly exceeded our budget. TrueNAS appliances are preconfigured and tested before they're shipped. During the pre-configuration conference call, I had a question about the configuration of virtual network interface shared by both nodes in the HA cluster, and was impressed when one of the support people put me on hold while he asked the developer who wrote the code. Support has been responsive to our questions since receiving the system: they set up a WebEx session to assist us with configuration issues, and escalated an NFS user-interface issue we encountered to the developers. more

We came to iXsystems after struggling with performance on 4 different provider's NAS systems. The first system from them performed perfectly, and we're now on our 3rd! They have found an answer to all of our requirements, and never fail to respond with the fastest and best quote. Great service and great systems! more

We ended up going with a different solution for our needs, but the salesman was nice and courteous, and their prices seemed fairly reasonable. more

After calling the usual big vendors (dell, HP, IBM, etc) , who were perplexed when i answered the question of what operating system i was planning to use with "FreeBSD", I started looking for other options. iXsystems was an amazing find for me. Kevin knew the product line extremely well, and was able to help me come up with a solution that not only fit my performance needs, but my budget as well. It's not often I come across someone in sales who is willing to help me save money! Between the quality of service, excellent hardware, and overall experience, I would recommend iXsystems to anyone looking for a server to run any OS. more

Kevin definitely cares about the customer. He's not like most salesmen who are out for the customer's wallet. I was very satisfied with his genuine recommendations that saved our company money and from getting something we don't need. I'm happy to recommend Kevin in the future. more

Kevin Le provided good and substantial information for the product we are looking for. Although our company went for a different direction, we obtained the information we are looking for from him. We hope to do business in the future with your company. more