I can't say enough great things about this place especially after watching the owner take her time to ""educate"" a very rude customer explaining why the policies are in place....very simply...its all about the dog..the comfort and well being of the dog and my husband cracked up when she said the policy is humanity before vanity and there isn't enough money to pay her to hurt a dog..we learned so much from watching that conversation then she spent over 30 minutes with us explaining how we can make our dog more comfortable without extra charges...we also love it that they do toenails at no charge between visits...since our dogs are older they do need it more often...she taught us that as well...she also gave us her cell number in case of a boarding emergency...our experience was great and we wont go anywhere else!
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