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Editorial review from Citysearch - Review by citysearch c | Comprehensive Women's Care

Comprehensive Women's Care

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Editorial review from Citysearch 6/11/2013

The doctor was nice and spent enough time with me, but I had to wait 1 hour to see her because the receptionist was busy text messaging instead of processing my application. Got some blood tests done and they never called me for the results despite my calling and asking for the result several times. Also got charged for a doctor's visit that I never made when I just went there for a blood test done by a tech! They charge your credit card without even asking for your authorization if the insurance pays only part of the bill. On top of that, the only thing you get is a little unprofessional e-mail that says ""You are resp for $XYZ amount since as per your insurance"" and no info in the e-mail when the visit was, what the visit was for, etc. I tried speaking to the billing department but the person I spoke to was very rude and thought nothing of the fact that they charged my credit card without authorization! The front desk lady told me they always call the patients if there is a problem with the insurance, but the billling lady said ""No way! We never call! She could not have told you that!"" So she acused me of lying too. more
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