Whenever we need a plumber in the Rochester Area we call Roto-Rooter. We have always gotten excellent service including our most recent experience. We arrived home on a Saturday from a week's vacation to find our sump pump had stopped working. Fortunately the basement was not flooded but the sump was overflowing and the basement was very damp. We immediately called Roto-Rooter and Marc arrived one hour later to fix the problem. He got our sump pump operational again returning once to verify that it was still working properly. At our request, he returned first thing Monday morning to replace the sump pump which we were afraid might fail again. What a relief to know that help is just a phone call away 24/7.
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