This was the least stressful car buying experience ever. It far exceeded my expectations. We were anticipating a hard sell and lots of haggling but were pleasantly surprised with Kathy Klagas's no pressure approach. Our initial conversations and discussion of money were via email. The ONLY way to go in my opinion. When we decided to go into the dealership to sign papers we were treated so kindly by everyone and were never talked into adding anything extra. Low pressure. I highly recommend Kathy and the Gladstone team for anyone interested in buying a new Mazda.
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