Phone call for appointment was really friendly, and courteous. Plumber was courteous and wore booties throughout the house - appreciative of that! The price of the job was much more expensive than I anticipated or thought it should be. I had a leaking faucet so I felt it necessary to pay the quoted price. I made a phone call the next day to Manager Tom about my displeasure of the expensive cost. He listened attentively to my concerns and my opinion of the cost. He suggested removing a portion of the cost from my bill which made me quite happy. Over all the experience was a pleasant one.
more