I've been going to Banfield for over a year as a subscriber. People need to realize this is a corporate-owned vet. They see a lot of animals, and don't have a lot of time per patient. Dr. Grosshart and Cochran are professional, polite, but Dr. Grosshart in particular is to-the-point. If you want conversation, there are concierge vets in town that provide those services, and their prices will reflect that. For the money, you get competent care at Banfield in Naples.
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